Cookie Policy

Last updated: January 2024

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help us understand how you use our website, remember your preferences, and improve your overall experience.

How We Use Cookies

lumen-grid uses cookies for the following purposes:

• Essential cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
• Preference cookies: These cookies remember your choices and settings to provide enhanced, personalised features.
• Analytics cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing cookies: These cookies may be used to track visitors across websites to display relevant advertisements.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features. Without these cookies, services you have asked for cannot be provided.

• cookieConsent: Stores your cookie consent preferences. Expires after 1 year.
• Session cookies: Temporary cookies that expire when you close your browser.

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced features.

• formData: Temporarily stores form progress. Expires at end of session.
• selectedService: Remembers your service selection for the enquiry process. Expires at end of session.

Analytics Cookies

We may use analytics cookies to understand how visitors use our website, which helps us improve the site.

• Page views and visitor counts
• Traffic sources and referral information
• Time spent on pages
• Navigation paths through the site

Third-Party Cookies

Some cookies on our website are set by third-party services. These may include:

• Analytics providers
• Social media platforms (if share buttons are used)
• Advertising networks

We do not control third-party cookies. Please refer to the respective third party's privacy policy for more information about their cookies.

Managing Your Cookie Preferences

When you first visit our website, you will see a cookie banner asking for your consent. You can choose to accept or reject non-essential cookies.

You can also manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete individual cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Browser-Specific Instructions

To manage cookies in your browser, follow the instructions for your specific browser:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data

Consequences of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. This includes:

• Your preferences may not be remembered between visits
• Some forms may not work correctly
• The website may not remember your cookie consent choice

Local Storage

In addition to cookies, we use local storage (HTML5 localStorage) to store certain preferences on your device. Local storage is similar to cookies but allows for larger amounts of data to be stored. We use local storage for:

• Storing your cookie consent preference
• Saving form data temporarily during your visit

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our website currently does not respond to "Do Not Track" signals.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our use of cookies, please contact us:

lumen-grid
47 Commerce Square
Birmingham B3 2QZ
United Kingdom
Email: [email protected]