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Born From Frustration With the Status Quo

lumen-grid started because we watched too many SMEs get let down by recruitment agencies designed for enterprise clients. The volume-first model doesn't serve businesses where every hire matters deeply.

Founded in 2018 by recruiters who spent years inside large agencies, we built something different. A consultancy where senior specialists handle every brief personally. Where we say no to roles we can't fill well. Where our success metric is retention, not placements.

Today we work with over 180 businesses across the UK, from tech scale-ups to established manufacturing firms. Each client partnership teaches us more about what makes hiring work for growing companies.

Principles That Guide Every Placement

Integrity First

We tell you the truth about market conditions, salary expectations, and timelines. No overpromising to win business.

Partnership Mindset

Your success is our success. We invest time understanding your business because one-size-fits-all fails.

Quality Over Volume

We'd rather send three perfect candidates than thirty mediocre ones. Selectivity saves everyone time.

Accountability

Every placement includes a guarantee period. If it doesn't work out, we make it right at no extra cost.

Recruitment Done Differently

Most agencies spray job ads across portals and wait for applications. We do the opposite. Every search starts with proactive outreach to qualified candidates—people happily employed who might consider the right opportunity.

  • Direct sourcing from industry-specific networks
  • Behavioural interviewing to assess cultural alignment
  • Reference verification beyond the provided list
  • Market intelligence on compensation and availability

The Team Behind Your Success

Senior consultants with decades of combined experience in SME recruitment.

EW

Eleanor Wright

Managing Director

MT

Marcus Thompson

Head of Executive Search

PH

Priya Harrington

Senior Recruitment Consultant

DC

David Chen

Temporary Staffing Manager

Numbers That Matter

We measure ourselves by outcomes, not activity. Here's what our approach delivers for clients.

  • 96% of placements still employed after 12 months
  • Average 14 days from brief to shortlist presentation
  • 82% of candidates sourced through direct outreach
  • Net Promoter Score of 74 from client surveys
Work With Us

Let's Discuss Your Hiring Goals

Every successful partnership starts with a conversation. Tell us what you're trying to achieve.

Contact Our Team